Example Projects
Spanning our evolution
Our methodological evolution
Health and Care Jobs-to-be-Done
Healthcare markets framed as jobs-to-be-done (JTBD)
Capture 100+ desired outcomes on a JTBD from a mix of practitioners / patients, e.g. prevent a pressure sore
Measure all desired outcomes to reveal and prioritise opportunities
Use opportunities to ideate or evaluate new product concepts
Compare product concepts with the competition
Build go-to-market strategy, valuation and innovation plans
Health Ecosystem Value Design 1.0
Frame and map health and care ecosystems using ecological principles
Identify all practitioners, practices and relationships
Discover and prioritise unmet needs across the framed health ecosystem
Create value frames for strategic ecosystem transformation or growth
Define transition paths to realise desired strategic aims and outcomes
Enact paths and evaluate impact and efficacy of transition
Health Ecosystem Value Design 2.0
Incorporate the lived experiences of patients and all ecosystem actors
Go beyond health and care ecosystems to wider experience ecosystems
Redefine the social determinants model of health / chronic disease
Reveal differences in health and disease experience within the same context
Identify inequities of health and their hidden drivers
Critically question status quo thinking, practices and technology effects